Conditions of carriage for EasyJet clients & their baggage between pre- determined destinations whereby Parishuttle / Airport Van is the carrier.
Carrier , we , our , us- Parishuttle / Airport Van
Client , you , your - the passenger actually using the carriers service
Baggage - meaning your personal property to be transferred inside the carriers vehicle or handled by the carriers employees.
Vehicle - referring to the mode of transport supplied directly or indirectly by the carrier
All clients must abide by the terms & conditions of the carrier.
Failure to do so will render the clients rights to compensation , refunds , alternative or replacement services invalid ,null & void.
These terms & conditions must be read & agreed upon before the client purchases the carriers service.
All clients using the carriers service must be in possession of a confirmation print out of their internet reservation. In the event that the client does not have a confirmation print out, the carrier reserves the right to refuse travel or alternatively demand payment of full fare ,at the rates advertised on the carriers own website , before allowing use of the carriers service.
The carrier reserves the right to alter & modify their terms & conditions of travel at any time.
The carriers service can only be used by pre- reservation .The carrier is bound by the French transport law of 11/2/1986 article 5 which states that the carrier must be in possession of a clear manifest stating clearly the names & destinations of the carriers clients.
The reservation itself will only be accepted if the request is compatible with the booking restrictions imposed by the carrier.
The client is responsible for ensuring that all information provided at the time of reservation is correct & valid.
A reservation request should not be considered as being accepted or confirmed until the client has received a confirmation e mail from the carrier.
The service provided by the carrier is available to the client providing that the following conditions & restrictions are met & adhered to ;
- For clients using Roissy Charles de Gaulle airport :
The arrivals service is available 24/24 daily on a year round basis ..
The departure pick up service is available between 24/24 daily on a year round basis.
- For clients using Orly airport :
The arrivals service is available 24/24 daily on a year round basis ..
The departure pick up service is available 24/24 daily on a year round basis.
The carrier can only pick up & drop off inside the Paris boundaries ie hotels or residential addresses that have a postcode that begins with 75.
In the event that the client wishes to be transported to / from an address in the Paris suburbs the carrier reserves the right to refuse such a request or , in the event of availability accept the request upon payment of a supplementary sum determined by & payable to the carrier. This sum is variable depending upon the time of day / transfer , location & distance of the request.
In order to obtain a full refund all cancellations must be made 24 hrs in advance of transfer pick up / arrival time.
All complaints requesting refund / compensation must be written ,either e mail or postal & sent to the carrier.
These will be investigated and a decision will be taken within 28 days of the reception of the complaint.
Until the complaint has been fully investigated the carrier will accept no liability.
All amendments will be carried out free of charge but must also be made at least 24 hrs in advance of transfer pick up / arrival time.
The carrier will do its utmost to accommodate the clients amended request however the carrier reserves the right to refuse any amendment.
All purchases of the service provided by the carrier must be pre paid via the internet by Visa / Mastercard payment.
In the event that a credit card cannot be charged the carrier reserves the right to :
- Refuse to accept the reservation
- request an alternative credit card number
- request that the client pays cash directly to the driver
The cost of transfer is 17.50 euros per person each way.
Children aged 3 & under will be transported free of charge provided that they are held in the arms of the parent / guardian
The local currency of euros is used by the carrier .
Wherever possible the carrier will attempt to display the clients local currency equivalent.
The carrier takes no responsability for fluctuations in the clients local currency value against the euro.
All payments / refunds / amendment fees / excess baggage fares will be charged in euros.
Any information provided by you through this website is provided to Parishuttle ("us"), which administers this website. Your privacy is important to us and we will not disclose information about you to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so. We will use the personal information you give us as a research tool to develop the content of this website, to develop our understanding of our visitors and to determine how best to serve them. We may occasionally use the information we collect to notify you about new services and special offers we think you may find valuable. Such addresses are not used for any other purpose and are not shared with outside parties unless you consent to us doing so. We will use return e-mail addresses to answer the emails we receive.
The website collects some anonymous information about you automatically as you move through the site. This information is used to help us monitor how you and other visitors use the site, allowing us to provide an improved service throughout the site. The information collected automatically does not, however, contain anything that can identify you personally.
We may pass your personal information to easyJet Airline Company Limited ("easyJet") for the purpose of administering the relationship between easyJet and us. easyJet may occasionally use the information we collect to notify you about new easyJet services and special offers. If you would prefer not to receive this information, please call easyJet on 0870 6000000. We will not send your data to any other third parties and we will not send data to areas where an adequate data protection policy is not in place.
In using this website, you consent to the collection and use of personal information by Parishuttle in the ways described above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.
If you have any questions about privacy, data accuracy or security please contact Parishuttle on 01 53 39 18 10
Many thanks and a safe journey
The client must follow the arrivals procedure of the carrier .The arrivals procedure is always clearly stated within the reservation confirmation sent by the carrier to the client.
Upon arrival the client must call the toll free / free phone number 0800 699 699 from any public call box.
This number is free of charge & does not require local currency coins or credit / bank cards.
The client will then be directed to a pre - determined meeting point where they will meet the carrier.
The dispatcher of the carrier will determine when the vehicle may leave the airport & in which order the clients will be dropped off at their destination.
The carrier will wait up to one hour after the scheduled arrival time of the carrier.
After this time the carrier will attempt to transfer the late arrival client but undertakes no responsibility if this is not possible.
Should the client arrive late the carrier also reserves the right to refund only 50 % of the one way fare pre paid by the client to the carrier if it proves impossible to transfer the client.
The carrier is not liable for any additional costs that a late arrival may cause the client.
Clients using the carriers service to return to the airport must adhere to the pick up time provided in the reservation confirmation sent by the carrier.
In the event that the client does not adhere to the pick up time the carrier will wait for a maximum of five minutes before departing from the clients address.After this time the carrier is no longer responsible for the transfer of the client and reserves the right to refund only 50 % of the one way fare pre paid by the client to the carrier.
At no time is the carrier responsible for any client that misses a flight / train / meeting / rendezvous / connection.
The carrier is not responsible for any delays , missed flights , connections and additional costs to the client incurred by strikes , industrial action & demonstrations that may take place both in France & throughout the world .
During these times the carrier reserves the right to alter reservation confirmation pick up times as they may deem appropriate.
The carrier is not responsible for any delays , missed flights , connections and additional costs to the client incurred by acts of war and / or terrorism that may take place both in France & throughout the world .
During these times the carrier reserves the right to alter reservation confirmation pick up times as they may deem appropriate.
All clients are required to respect local laws & regulations..
In accordance with French traffic law all clients must therefore wear seatbelts at all times whilst aboard the carriers vehicle.
The carrier / driver reserves the right to refuse any clients that may be deemed unfit or unsuitable to travel.
Any client asked to leave the carriers vehicle at the drivers request or refused boarding of the carriers vehicle will not be able to claim any refund & the carrier will not be liable for any additional costs incurred by the client.
The carrier does not provide child seats .
Clients that bring their own child seats must take full responsibility for the fitting of the seat & the subsequent safety of the child therein.
Clients that use child seats will be charged the full adult fare of 16 Euros.
The client may take one medium / regular sized piece of “hold “ luggage & one item of hand luggage free of charge.
The carrier / driver reserves the right to demand a supplement payment for any additional items.
In the event the there is insufficient space to take any additional items the carrier reserves the right to refuse the client from travelling.
A full tarif for additional items may be obtained from the carrier .
The carrier is not responsible for any loss of or damage to clients property which may occur during transit , loading or unloading. Any items of lost property found aboard the carriers vehicle must be collected by the client from the carriers headquarters.Items not collected within 2 months of reception will be deposed of.
The carrier reserves the right to class all animals as additional items.
In the event the there is insufficient space to take any additional items the carrier reserves the right to refuse the client from travelling.
A full tarif for additional items may be obtained from the carrier .
Large animals must be caged & placed in the rear of the vehicle.
In extreme circumstances the carrier reserves the right to replace its regular vehicles with alternative means of transport ; taxis , cars , alternative minivan operators , which may or may not display the carriers livery.
Clients are informed that all vehicles supplied by the carrier are non- smoking.
Parishuttle / Airport Van
103 , rue Villiers de l’Isle Adam
75020 Paris - France
Local Telephone number : 01 53 39 18 18
E mail address : reservation@parishuttle.com